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xTool Refurbished Products Policy
xTool Good Refurbished Products are pre-owned, which have undergone xTool's stringent refurbishment before sale. They are expertly inspected and fixed up as renew ones.
Substantial Savings for a Fully Functional Product
We make sure refurbished products are fully functional before sale, offering an enjoyable discount (up to 35% off).
Shop Amazon Renewed for products that have been refurbished to work like new at affordable prices so you can save on the brands you love.
All products have been professionally inspected, tested and cleaned by Amazon-qualified suppliers.
Each Renewed purchase extends the lifetime of a device and keeps e-waste out of landfills.
If you’re not fully satisfied, you have 90 days to return for a replacement or full refund.
Amazon Renewed is your trusted destination for pre-owned, refurbished products. Products sold on Amazon Renewed are professionally inspected and tested to work as expected by an Amazon qualified and performance-managed supplier. If we source products from a third-party seller, the third-party seller tests and inspects the product.
Renewed products will come with accessories that may not be original, but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box. When present, batteries have a capacity that exceeds 80% of the original battery life.
Product will be restored to its original factory settings and will be in one of the following cosmetic conditions: Premium or Excellent - no signs of cosmetic damage when held 12 inches away. Good - Light scratches, barely visible when holding the device 12 inches away. Acceptable - Scratches visible when holding the device 12 inches away and perceptible to the touch.
We want you to be delighted with your purchase. If the product does not look or work as expected, you are eligible for a replacement or refund within 90 days of receipt with the Amazon Renewed guarantee. We can also help you troubleshoot technical problems and assist with returns. From ‘Your Orders’, click on ‘Get Product Support’ or click on chat/phone for Amazon Customer Service. Learn more about the Amazon Renewed Guarantee.